Surgical Deposits Policy

Riverside Veterinary Hospital will require a deposit on all surgical procedures due at the time of scheduling, to reserve your pet’s surgery date. The deposit will be collected as follows;

Surgeries performed by RVH require a $200.00 non-refundable deposit.

Surgeries performed by outside veterinary surgeons require a $500.00 non-refundable deposit.

• This surgical deposit will be charged to your pet’s account and applied to the balance of the surgery on the day of your pet’s procedure.
• If the client cancels or reschedules the surgical appointment before 72 hours, the deposit will be refunded or may be transferred to a new surgical date.
• If a surgical procedure is canceled same day or the client is a “no-show”, the deposit will be automatically forfeited.*

*We understand that unexpected situations may arise that are out of your control. Please contact us right away to discuss the situation with a RVH staff member.

For your convenience, you can call or text us if you need to discuss rescheduling or a cancellation at (252) 442-3636.